How to refer your patients to the service

We accept direct referrals from GPs via NHS e-Referral System.


Optometrists and opticians can refer patient’s into the service directly via NHS e-Referral System, by email to thepractice.cats@nhs.net  or by safe haven fax to 0161 259 0597. All referral emails must be sent from an nhs.net account.


The service triages referrals to the most appropriate service for the patient, offering a choice of location, date and time for their appointment. Our Referrer helpline (0161 259 0596) is available 6 days per week should you have any queries about a patient or referral. Alternatively, you can email us at thepractice.cats@nhs.net

Top Tips for Referral 

  1. Provide us with all patient contact details - correct name, DOB, current address and telephone numbers;
  2. Let us know if your patient has specific communication needs - such as requires a translator (including sign language);
  3. Include relevant PMH, allergies and current medication;
  4. Include GSO18; and
  5. Include any recent relevant diagnostics such as visual field tests from community Optometrists.  
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